Wednesday 14 March 2012

The advantages of SMS voting

The most important quality of sms voting is that it works in both ways. You can send notices and alerts, and can receive pooling data. It also works online. In other words, the organization can send and receive messages online. You don’t need to work hard. What you have to do just upload your mobile number and you have to type the message in it and click send. You will be surprised to know that your message pours into thousand of mobiles at once.

SMS voting is a technique to know people’s view in different topics. Sms voting is very simple. By this method one can send important notices, alerts & can also received the result of survey data that was done to identify public opinion. Sms

SMS voting is in fashion these days among companies to know the public opinion about the quality of their products. In the days of throat cut competition, it has become very essential for any company. By sms voting, company not only knows the public opinion but also engage the public. The customer also feel attached with the company when he is asked about his opinion.

The some TV shows have made the sms voting popular even among corporate world. This is very much simple way to engaging the public in comparison with other methods like telephone survey, etc. The reason is that by SMS voting you have to send a short message to register vote, that’s why the percentage of response is always at the top.

The SMS voting is being used in many fields today. Reality TV show are using the sms voting profoundly. The customers are asked to rate product and services, this help to an organization to improve the quality of its product and services. Many newspapers also ask public opinion on controversial subjects. In nutshell we can say the voting is required where feedback is necessary.

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Tuesday 13 March 2012

Phone Survey gives different thoughts and opinion

Phone Survey is a technique of public view poll through various questions, where phone numbers are used to contact with people. Question can be of personal information or regarding the products. Survey by phone is the easiest and fastest method to know the response of people. It helps in maintaining quality of data.

Survey by phone is usually done by groups that are interested to know ideas, thoughts, and opinions of other people. These groups hire some employees to do phone call.

Phone surveys are of two type’s smaller and larger survey. Smaller surveys have few questions which will be completed in less time. On the other hand, large survey can have more questions and can take an hour to complete. Companies’ wants to know their product response is an example of large survey phone.

  Phone survey has some advantages. These are:

•    Survey by phone provides random & exact result.
•    Survey phone is easily completed.
•    Survey phone is more adaptable because survey caller taught responder if something they are not able to understand.
•    It helps in maintain accurate data because person answer is more exact in phone rather than writing.

We www.snooozy.com allow you to communicate with customers or audiences very quickly and inexpensible. We permit you to ask opinions of people through automated phone calls or text messages. Results of public decision will be declared less than an hour.

Monday 12 March 2012

Automated Phone Surveys create great understanding between customer and company

The uses of automated phone surveys are done to gather information and acquire feedback by the phone. The automated phone survey like the IVR survey is also conducted on phone by call centers. These surveys are taken by the companies for customer research. Each company wants to know the views of its customers about the quality of services and products.

Generally automated phone surveys are conducted by call centers for management of customer relations. They are also done for political, market, and job satisfaction purposes.

There are many companies which outsource their services to call centers but some companies prefer to communicate directly with the customers. This survey provides unbiased and impartial evaluation of the service from the clients themselves. The call centers use the automated surveys for the purpose to improve quality and create trust between company and customers.

The customer who contacts to call centre is asked by the pre recorded voice or sometimes by agent, that would he like to give feedback on the service which he gets. Then the customer is transferred to the automated survey. Then he is presented with some pre decided questions which the customer can answer by using the mobile keypad.

The advantages of automated phone survey:

This survey is cost efficient. The one time investment is high but after that it costs just nominal.
The customer satisfaction is great in comparison with the other methods of survey like SMS survey.  The customer feels himself important in the eyes of company when the company asks his likes and dislikes.

We www.snooozy.com always do our best in satisfying our clients. We have been providing the service of automated phone surveys from many years and the response from the companies has been wonderful. If you don’t want to risk your money with us then we also give the facility of free trail by which you can use the service at free of cost.

Friday 9 March 2012

Automated Phone Surveys bring success for the company

Automate phone surveys help the call centers to enhance their productivity and quality as well. The automated phone surveys has many similarities with ivr survey which is also conducted by computerizes voice.

There are many advantages of using automated phone survey by customer care centers or call centers:

This survey is cost effective in comparison with other methods of surveying. Here a single call center is able to tackle thousands of calls a day. As the each call has to taken in no time to break the backlog which can adversely affect the service. So the automated system keeps the callers busy in providing the information they needed. So you can have minimum call center agents while providing maximum service.
The call centers have international recognition, so naturally they face language problem. The language problem can be tackled by employing the specific speaking language person, and you can pay him same salary. So by automated phone survey you can have views of every customer, either American or German, from one call center.
The automated phone survey brings great satisfaction to customers. Until the customer’s call is diverted to call center agent, the computerized voice guide the caller through getting information available. When the call is reached to agent, then there also s/he is treated very gently and respectfully.

In America you can have many telephone survey companies. But you should browse the internet and find out which company best suit your needs and requirements.

We www.snooozy.com give the best service of automated phone surveys which can bring huge changes in the quality of your company’s performance. We respect the value of your hard earned money that’s why we offer the free trial. You have the option to try our services at free of cost. We believe in building the strong relations.



Wednesday 7 March 2012

Understand the needs and requirements of your customers by Phone Survey

The phone survey is done by the company to know the views of its customers about the service and product of company. This phone survey can deliver ample information for business. Every company needs the feedback from the customers about its performance, otherwise no company can succeed. The survey is also used for advertisement and promotion of company.

Unlike the sms survey which has non voice capabilities, the phone survey is done through direct talk with the customers. We know that every individual has mobile in his or her pocket, that’s why there is no other better survey which can lag behind the phone survey. The ivr survey like phone survey is also conducted through phone but this is done by pre recorded computerized voice.

Which kind of survey you should choose it depends upon the purposes and kind of your company. Before choosing the kind of survey for advertisement and feedback purpose, you must know the bio data of your customers such as their age, sex, locality, etc.

There are lots of companies which provide the service of phone survey. So it is better to take some consideration before choosing the company. You must check the quality of voice that company provides. The customer feels comfortable with the soothing voice. The second thing is that how much time they take in providing feedback.

We www.snooozy.com provide very good service to our customers. We always believe in maintaining the relation with our customers strong and full of trust. We have providing the phone survey service to our customers for many years. We also give the facility of free trail to our customers so that they can check the quality without paying a penny.

Monday 5 March 2012

Survey by phone gives right direction to get growth in business

Telephone is the best communicating source if you want covey your message to someone apart from you. These days, as we all know competition is increasing in all fields especially in industries of private sector. Every company is doing each & every effort to attain growth in such competition where this commonly used device “telephone” is playing important part of daily operations. Survey by phone is becoming the new trends by which companies are gaining the feedbacks from customers about their products.

Survey by phone can be explained as the quantitative marketing research, done for information gathering and getting feedback about the products & services of the company. This all process can be accomplished on phone by any representative of the company. A phone survey is a search tool which is fairly cheap and reliable and is purely a practical approach for businesses to satisfy your client by effective marketing campaigns.

This type of survey can establish a connection among the caller, receiver which keep secrecy and keep off the hesitation from the main issue. With a well-projected and properly managed survey by phone can enhance the awareness about the products and services of the company among their customers. This awareness can indirectly increase the sales of products and this in further can give high hikes to your business.

We www.snooozy.com offers a real-time polling services. Our experts always try to catch your attention effectively in order to get the positive feedback from you. You can get live results of pooling in minutes without any need of downloading any specific software on any type of phone you are using. We are providing the quick and inexpensive services. So come visit us online to enjoy our offers.

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Thursday 1 March 2012

The advantage of automated phone surveys

The main purpose of automated phone surveys is to gather information and feedback about the quality of products and services. These can be done either through telephone or by internet. In the era of tough competition no company can takes the risk of ignoring its customers. The automated phone survey also helps the organization to keep in touch with its customers. It gives very fast feedback and you can have all the data of your customers.

These surveys can be conducted directly by the organization themselves and some organizations prefer to outsource it to call centers. The call centers use automated phone surveys to improve the quality of service so that they can gain the customer’s faith. This is not the only purpose of automated phone surveys.  The survey of political pooling and market research may also be done with the use of automated phone survey.

Many times you have noticed that when you call to any call center, you are asked either by the person or by pre recorded computerized voice that would you like to give your valuable time in giving the feedback on the quality of service you have received. The customer who agrees to give feedback is transferred immediately to the automated phone survey system. Then you are asked some pre recorded questions by your answer, an organization can know about its quality.

We www.snooozy.com give the best service in automated phone survey. To give quality of voice and the quick feedback is our main strength. We also offer the service of free trail, by which you can know about our strength.

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